Aston Display Limited

Aston Display Limited

Privacy Policy

At Aston Display Limited we are committed to protecting and respecting your privacy.

This policy explains when and why we collect information about individuals and organisations who contact us by telephone, by email and through the website, Facebook or Twitter accounts. It explains how we use that information, the conditions under which we would disclose it to another organisation and how we keep it secure.

We may change the policy from time to time so please check this page occasionally to ensure that you are happy with any changes. By using our website, Facebook page or Twitter, you are agreeing to be bound by this policy.

Any questions regarding this policy and our private practices should be sent by email to: info@astondisplay.com or by writing to: Aston Display Limited, 30 Brewery Street, Aston, Birmingham B6 4JB.

Who are we?

We are Aston Display Limited, a company involved in the provision of exhibition stands for the last thirty-five years. We are a registered limited company – registration number: 1750179. The registered address is 30, Brewery Street, Aston, Birmingham B6 4JB.

How do we collect information from you?

We obtain information when you telephone us and use our website contact form to contact us. Information is also gathered when you contact us via Facebook or Twitter.

What type of information is collected from you?

We obtain information which might include your name, address, email address, IP address and information about what pages are accessed and when. We will collect and store bank details if we pay you through the BACS payment system.

How is your information used?

We may use your information:

  • To provide you with an exhibition stand manufactured to your requirements – including telephoning and emailing you to check details and seek approval for designs etc.
  • In order to invoice customers
  • To pay suppliers by cheque or BACS payments
  • To telephone and/or email suppliers to place orders for materials including any queries we may have
  • To enter purchases and sales invoices onto our Sage accounting system
  • In order to store your name and telephone number in our telephone system to enable ease of contact
  • In order to keep a historic record of past transactions between us and suppliers or our customers
  • In order to request payment of debt
  • For Legal or Regulatory Process We may share your Personal Information if we believe it is reasonably necessary to:

    Comply with valid legal process (e.g., subpoenas, warrants);
    Enforce or apply the Aston Display Limited Terms and Conditions;
    Protect the security or integrity of our services; or
    Protect the rights, property, or safety, of Aston Display Limited employees or users.

    If we are compelled to disclose your Personal Information to law enforcement, we will do our best to provide you with advance notice, unless we are prohibited under the law from doing so.

  • To respond to Facebook comments or Twitter tweets
  • To contact customers to establish their satisfaction with the standard of work that we have produced for them.

Who do we share your information with?

We may share your basic details with the following:

  • Suppliers where a specific product has been requested by you and they need to contact you in order to confirm specific product details
  • Customers where they need to have contact with a supplier
  • Debt collection agencies in the event of non-payment
  • Handelsbanken in order to process payments to suppliers or other organisations
  • Sage in order for them to remotely correct any problem that might occur with our sage Accountancy database or Sage payroll software
  • HMRC should they make a request
  • Nest Pensions in order to comply with the Government pension legislation
  • Accountants

    We share information with our accountants for tax purposes. For example, we share invoices we issue and receive with our accountants for the purpose of completing tax returns and our end of year accounts. Our accountants are located in the United Kingdom.

  • Advisors

    Occasionally, we obtain advice from advisors, such as accountants, financial advisors, lawyer and public relations professionals. We will share your information with these third parties only where it is necessary to enable these third parties to be able to provide us with the relevant advice. Our advisors are located in the United Kingdom.

  • Business partners

    Business partners are businesses we work with which provide goods and services which are complementary to our own or which allow us to provide goods or services which we could not provide on our own. We share information with our business partners where you have requested services which they provide whether independently from, or in connection with or own services. Our business partners are located in the United Kingdom.

  • Independent contractors

    Occasionally, we use independent contractors in our business. Your information will be shared with independent contractors only where it is necessary for them to perform the function we have hired them to perform in relation to our business. Our independent contractors are located in the United Kingdom.

  • Insurers

    We will share your information with our insurers where it is necessary to do so, for example in relation to a claim or potential claim we receive or make or under our general disclosure obligations under our insurance contract with them. Our insurers are located in the United Kingdom.

Contact form

When you contact us using our contact form, we collect your name and email address and any information you include in the message field. We also collect any other information you provide to us when you complete the contact form, including any optional information, such as your phone number, organisation name and the type of event to which your enquiry relates

Information obtained by us from third parties

In certain circumstances (for example, to verify the information we hold about you or obtain missing information we require to provide you with a service) we will obtain information about you from certain publicly accessible sources, both EU and non-EU, such as Companies House, online customer databases, business directories, media publications, social media, and websites (including your own website if you have one) and any affiliates.

Access to your personal information

You have the right to access, amend or delete any of your personal data that we hold. Please contact Mrs. Maria Duffy at Aston Display Limited, 30 Brewery Street, Aston, Birmingham B6 4JB or email her at: maria@astondisplay.com

When will we review this policy?

This policy was created on 25/05/2018. It will be reviewed annually or sooner if changes are made to it. The policy will next be reviewed on 25/05/2019.